SIG WARD JEWELRY SMS PRIVACY POLICY

Effective Date: MAY 28, 2026

At Sig Ward Jewelry (“SIG,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, store, and protect information provided through our text messaging program.

By opting into our SMS communications, you agree to the practices described below, in addition to our general Privacy Policy and Terms of Use.

1. INFORMATION WE COLLECT

When you subscribe to receive SMS messages from SIG, we may collect:

• Your mobile phone number

• Your name (if voluntarily provided)

• Purchase history and shopping preferences

• Message interaction data, including clicks and engagement

• Device and carrier information

• Location data derived from your IP address or mobile device where permitted by law

We collect only information reasonably necessary to operate and improve our messaging services.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

• Send promotional offers, product launches, event invitations, and brand updates

• Provide customer support and order-related communications

• Personalize your shopping experience

• Improve our marketing, products, and services

• Detect fraud, abuse, unauthorized activity, or technical issues

• Comply with legal obligations and enforce our policies

SIG reserves the right to use aggregated or anonymized data for analytics, marketing insights, and business operations.

3. CONSENT TO RECEIVE TEXT MESSAGES

By opting into our SMS program, you expressly consent to receive recurring automated marketing and non-marketing text messages from SIG at the phone number provided.

Consent is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier plan.

You certify that:

• You are the authorized user of the mobile number provided, or

• You have the account holder’s permission to enroll the number.

4. OPTING OUT

You may opt out of SMS communications at any time by replying:

• STOP to unsubscribe

• HELP for assistance

After opting out, you may receive a final confirmation message.

We are not responsible for delays in processing unsubscribe requests caused by carriers or third-party messaging providers.

5. SHARING OF INFORMATION

SIG does not sell your personal information for monetary compensation.

However, we may share information with trusted third-party service providers who assist us in operating our business, including:

• SMS and marketing platforms

• Payment processors

• Analytics providers

• Customer support providers

• Technology and hosting vendors

These providers are contractually required to maintain appropriate confidentiality and security measures.

We may also disclose information:

• If required by law, subpoena, or legal process

• To protect the rights, safety, property, or security of SIG, our customers, or others

• In connection with a merger, acquisition, financing, restructuring, or sale of assets

6. MOBILE INFORMATION PROTECTION

No mobile information will be shared with third parties or affiliates for their own direct marketing or promotional purposes without your explicit consent.

Text messaging originator opt-in data and consent will not be sold or shared with any third parties except:

• Messaging vendors and subcontractors necessary to deliver SMS services

• Legal or regulatory authorities when required by law

7. DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, misuse, or alteration.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

To the fullest extent permitted by law, SIG disclaims liability for unauthorized access, system failures, interception, or data breaches caused by third parties, telecommunications providers, internet infrastructure, force majeure events, or circumstances beyond our reasonable control.

8. RETENTION OF INFORMATION

We retain personal information only for as long as reasonably necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

• Maintain business and tax records

We may retain anonymized or aggregated data indefinitely.

9. CHILDREN’S PRIVACY

Our SMS program is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. CARRIER DISCLAIMER

Mobile carriers are not liable for delayed or undelivered messages.

Delivery is subject to effective transmission by your carrier and may be limited by geographic area, network availability, or technical conditions.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, SIG shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:

• Participation in the SMS program

• Delayed, failed, intercepted, or misdirected messages

• Unauthorized access to information

• Technical failures or service interruptions

• Reliance on promotional messaging

Participation in the SMS program is at your own discretion and risk.

12. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights to:

• Access personal information we maintain about you

• Request deletion or correction

• Opt out of certain marketing communications

• Limit certain uses of your information

To exercise these rights, contact us at:
[INSERT EMAIL ADDRESS]

13. CHANGES TO THIS POLICY

We reserve the right to modify this SMS Privacy Policy at any time without prior notice. Any updates will become effective upon posting to our website.

Continued participation in the SMS program after updates constitutes acceptance of the revised policy.

14. CONTACT US

If you have questions regarding this SMS Privacy Policy, please contact:

SIG WARD JEWELRY
1219 MORNINGSIDE DRIVE MANHATTAN BEACH, CA 90266

INFO@SIGWARDJEWELRY.COM

(310) 546-4841